FAQ

Frequently Asked

How quickly can my order be delivered?

We pride ourselves on speedy service. We offer same-day shipping and next-day delivery. All orders placed are processed on the same day.

Can I return unneeded products?

Yes, you can return products within 30 days of purchase. Please note that the customer covers the initial return shipping costs. Once we receive the product and complete a quality check, we'll process your return.

What's the return policy for custom products?

Custom products are non-returnable.

I received a damaged product. How do I return it?

We apologize for any inconvenience. Please contact Customer Service so we can resolve the issue immediately.

Which areas do you serve?

Currently, we deliver exclusively to Middlesex County, NJ. However, we're excited about expanding our service areas soon!

Where are the products shipped from?

All our products are shipped from our main warehouse located in Carteret, NJ.

Requesting Payment Terms / Credit Limit increases?

Kindly contact our Customer Service team with your requests.

What are your hours of operation?

Hours of Operation: Monday through Friday, 9AM to 5PM Eastern Time.

Can you match or beat a price quote I have from another supplier?

Absolutely! Please email Customer Service with the competitor's quote included, and we'll do our best to offer you a better price

Is same-day delivery available?

Currently, we don't offer same-day delivery, but stay tuned! We're actively working on introducing this feature soon.

Is it possible to get a sample of a product?

Certainly! Kindly contact Customer Service with your sample request.